At GUAY, our dispatchers are the conductors of our operations.
Passionate about planning and recognized for your efficiency, you ensure that the right resources are in the right place at the right time. In an workplace where every decision matters, your organizational skills, resourcefulness, and ability to stay focused make all the difference.
Here are some of the responsibilities where your expertise will play a key role:
- Coordinate daily operations related to the transportation of cranes, crane accessories, and workforce assignments;
- Ensure internal customer satisfaction (sales representatives, crane operators, and regional directors) by analyzing their needs and proposing appropriate solutions;
- Research, interpret, and communicate information related to the collective agreement to crane operators;
- Follow up diligently on the return of equipment and accessories required for projects;
- Maintain effective communication with dispatchers from other branches;
- Enter employee timesheets;
- Enter, validate, and reconcile operational data required for the billing process.
Desired Profile
- Adapt to operational requirements with flexibility and availability;
- Manage multiple priorities simultaneously with accuracy and efficiency;
- Plan operations proactively by anticipating needs and unexpected situations;
- Demonstrate initiative, organization, resourcefulness, and sound judgment;
- Validate information and ensure thorough follow-up on files and requests;
- Remain calm and composed in a fast-paced environment;
- Communicate effectively and negotiate with tact;
- Demonstrate professionalism, patience, and emotional intelligence.
Job Requirements
- Minimum of 2 years of experience as a Dispatcher;
- Basic computer skills;
- Experience interpreting and applying a collective agreement (asset);
What Awaits You at GUAY
- A salary commensurate with your talent, plus a duty allowance
- A competitive retirement savings plan: you contribute 5%, GUAY contributes 5%;
- Comprehensive group insurance plan, with 65% paid by GUAY;
- Wellness support, including an Employee Assistance Program, telemedicine services, stress management, and mental health resources;
- 5 paid sick days per year;
- 11 statutory holidays and a paid leave during the construction industry’s winter shutdown, in addition to your annual vacation;
- A welcome gift from the GUAY Boutique;
- Free coffee every day (and good one!);
- Free parking at our facilities;
- Most importantly, a role where you can make a real impact every day as part of a close-knit team.
We will contact candidates selected for an interview. This job posting is open to all qualified candidates, without distinction.
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📌 Dispatcher (Beloeil)
🏢 GUAY
📍 Beloeil