Senior Manager, Business Solutions DeliveryToronto, ONOverviewAccountable for the end-to-end unity of the technical design and its ability to achieve the expected outcomes in a manner consistent with expectations and aligns with corporate architecture and information security standards.Play an active role in leading strategic projects and initiatives. Work closely with business partners to align on scope and maintain the technical roadmap of technology solutions in collaboration with their respective business stakeholders.The role manages the technical build team and is accountable for all work performed by the team under their leadership. The Senior Manager, Business Solutions Delivery possesses an in-depth knowledge of relevant technologies, as well as a clear understanding of desired business goals and objectives of the technology enabled products within their remit, and the business functions they support.Areas of ResponsibilityCommunicationRepresents, interfaces with, and engages the relevant business partner(s), and acts as a fully integrated team leader representing aligned technology and business interestsStrives to be a "trusted advisor" to business stakeholdersResponsible for ensuring business needs are sufficiently defined to enable successful initiative deliveryEstablishes and enforces explicit goals to ensure a common understanding of planned outcomes and a shared purpose during initiative deliveryEnsure technical decisions and their implications are clearly translated and articulated to business partner(s)Communicates status inside and outside the teamDevelopmentCreates, maintains, prioritizes and sequences all initiative delivery and/or product backlog in collaboration with business stakeholdersFacilitates the creation of functional and non-functional requirements, user stories and acceptance tests as required.Manages and plans the implementation of the agreed technology roadmap in collaboration with Product Managers and other Business StakeholdersWorks closely with CF's architecture function to ensure alignment to standards as well as the facilitation of standards updates or developmentActs as the team's technology decision making authorityEnsure Business Stakeholders are aware of technology decisions implicationsEnsure Technical Solutions are compliant with Information Security requirementsCoaches the development team members as requiredEnsure Quality Management processes and standards are adhered to and applied effectively by Testing and the broader development teamParticipates and/or leads project planning, periodic project team meetings, architecture design and technology reviews, ongoing project planning activities and any relevant project or solutions demonstrationsCreates, maintains, prioritizes and sequences team activities based on mutually agreed business objectivesFacilitates the creation of functional and nonfunctional requirements, test plans and casesPrioritizes new projects / enhancements in alignment with relevant business partners and stakeholdersWorks closely with business partners to align scope and timing expectationsWorks closely with CF's architecture and Information Security functions to ensure alignment and adherence to standards and enterprise requirementsProvides feedback on technical designs and technology delivery activities as requiredApplication SupportSupports Incident resolution and Problem management processes as requiredTracks systemic issues and champions the implementation of root cause remediation activitiesEstablishes expected service levels and continually monitors performance to ensure adherenceAssists with internal and external communicationLeads the prioritization and resolution of defects / bugs in alignment with Business objectivesManagementRegularly accessible to team and proactively supports the team in development activitiesSteers initiatives to ensure delivery of desired business objectivesVisible, vocal, and objective in leading the teamProvides encouragement, recognition,



and support to the team leveraging performance management tools and techniques.Can and will suggest changes to initiative if believed necessary for achieving desired outcomesCharacteristicsDemonstrated project leadership delivery experience Proven leadership and people management skillsAbility to work in a fast-paced environment, excellent interpersonal, organizational and communication skillsStrong understanding of corporate strategies and D&T Roadmap to enable creation and management of technology solution roadmaps Strong analytical and problem solving skillsWillingness to acquire and develop new team skills as technology changes Excellent verbal and written communication skillsProven negotiation skillsSelf-motivated and capable of managing multiple priorities and tasks as delegated Team-player with the ability to work in a collaborative environmentExcellent interpersonal skills, ability to work with diverse personality types Ability to coach the team to reach their highest potentialCreative and efficient in proposing solutions to complex, time-critical problems Collaborative in driving and making decisionsAbility to deal with multiple projects and deadlinesStrong analytical and problem solving skills with a high attention to detailAbility to communicate relevant technical details in simple business termsFlexibility in work hours is essential as there may be occasions where overtime is requiredSuccess Criteria4-year college diploma or a university degree in computer systems design or computer science, and/or 10 years equivalent work experience Minimum of 2 years of project management experience and a minimum of 5 years' experience in related stakeholder functionExperience in Property Management Enterprise Solution, Record Management & Document Management applications, Concur Expense and other relevant domain specifics applicationsThorough understanding of waterfall and agile software development methodologies, values, and proceduresIn-depth knowledge of testing practices and techniquesAdvanced understanding of IT related best practices #J-18808-Ljbffr

📌 Senior Manager, Business Solutions Delivery (Toronto)
🏢 TAME Search
📍 Toronto