Join Nova Hotels as a Front Desk Supervisor at Chateau Nova Yellowknife. Engage directly with guests and lead a dedicated team to provide superior hospitality every day.
In this full-time position, you will oversee the Front Desk operations while ensuring a consistent and welcoming experience for guests. Your leadership will guide the team through busy times, resolve concerns, and coordinate across departments to guarantee smooth operations. Previous supervisory experience and a passion for guest satisfaction are essential to thrive in this role.
Key Responsibilities:
• Lead and motivate Front Desk and Night Audit teams
• Ensure effective guest arrivals and departures
• Address guest queries and resolve issues promptly




• Support staffing during peak periods and challenges
• Conduct regular hotel walkthroughs to identify concerns
Requirements:
• Legally entitled to work in Canada
• Fluent in English, both written and verbal
• Previous hotel or Front Desk experience required
• Supervisory experience preferred
• Comfortable working independently and making decisions
Bring your leadership, guest service expertise, and problem-solving skills to create memorable experiences at Nova Hotels.
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📌 Front Desk Supervisor at Chateau Nova (Yellowknife)
🏢 VanWonen
📍 Yellowknife