Owns and drives product feature delivery from concept through launch, ensuring alignment with platform strategy and business objectives.

• Contributes to product vision, roadmap planning, and working-backwards artifacts for assigned initiatives.

• Partners with business and engineering teams to define requirements, prioritize enhancements, and deliver customer value.

• Identifies opportunities to enhance platform capabilities and recommends solutions based on customer needs, market trends, and platform strategy.

• Supports release planning by defining feature goals, managing priorities, and balancing business value with technical feasibility.

• Collaborates with internal stakeholders and customer-facing teams to collect, prioritize, and address customer feedback and feature-level issues.

• Defines and tracks key product and operational metrics to measure feature adoption, performance, and business outcomes.

• Facilitates cross-functional discussions to gather requirements, align stakeholders, and drive continuous product improvement.

• Reviews feature demonstrations and validates delivery against acceptance criteria and intended business outcomes.

• Supports product launches, monitors post-release health, and drives actions to improve adoption, customer experience, and operational performance.

• Builds strong relationships across Product, Engineering, Operations, and Business teams to influence outcomes and drive alignment.





All About You

• Passionate about understanding customer needs, product usage patterns, and operational characteristics to drive product improvements.

• Demonstrated ability to independently manage complex initiatives while collaborating effectively across teams.

• Experience delivering cloud-native products, platforms, APIs, or digital experiences at scale.

• Strong analytical and problem-solving skills with a data-driven approach to prioritization and decision-making.

• Ability to evaluate trade-offs across customer experience, business outcomes, technical complexity, and operational considerations.

• Experience working in Agile environments (Scrum, Kanban, Protected, or similar methodologies).

• Effective communicator who can influence peers and stakeholders through clear, concise, and compelling communication.

• Skilled at translating business requirements into actionable product requirements and clearly documented acceptance criteria.

• Strong stakeholder management skills with the ability to build partnerships and drive consensus across cross-functional teams.

• Passion for continuous improvement and delivering measurable customer and business value.

• Bachelor's degree in software engineering, computer science, information technology, business, or a related discipline preferred, or equivalent practical experience.

📌 Product Manager - E-IT (Vancouver)
🏢 E-IT
📍 Vancouver