Were hiring a Program Manager to lead two high-impact transformation initiatives focused on modernizing merchandising operations and driving AI-enabled business capabilities within a leading retail organization.

What You’ll Be Doing

• Enhance product launch readiness processes
• Develop and improve visualization tools for merchandising teams
• Support platform adoption and process optimization
• Define user access, business requirements, and future-state capabilities
• Drive operational improvements across merchandising workflows

Program 2: AI-Driven Product Curation

• Enable AI-powered assortment and allocation decision-making
• Leverage demographic, climate, location, and competitive data
• Partner closely with AI, product, and technology teams
• Help operationalize AI insights into everyday business processes
• Support strategic planning and execution across retail operations

Responsibilities

• Develop and maintain detailed project plans, roadmaps, and milestones
• Create current-state and future-state process maps
• Facilitate workshops and cross-functional stakeholder sessions
• Manage risks, dependencies, budgets,
  
  
  
  and timelines
• Establish governance models and decision-making frameworks
• Prepare executive-level communications and program updates
• Translate business requirements into technology-enabled solutions
• Drive stakeholder alignment across highly matrixed teams

Required Qualifications

• 3+ years of Program Management, Project Management, Transformation, or Business Operations experience
• Experience within Retail, Merchandising, Planning, Product Operations, Apparel, or Supply Chain environments
• Strong understanding of merchandising processes and product lifecycle management
• Experience supporting GTM (Go-To-Market) initiatives
• Proven process mapping experience including current-state and future-state design
• Demonstrated success leading large-scale transformation programs
• Robust executive communication and stakeholder management skills
• Experience managing multiple concurrent workstreams and dependencies
• Ability to influence cross-functional teams without direct authority
• Experience partnering with Product and Technology organizations
• Must be based in Vancouver and able to work onsite

Nice-to-Have Qualifications

• Experience with AI-enabled products or AI transformation initiatives
• Jira, Confluence, and Smartsheet experience
• PMO leadership experience
• Experience with merchandising and enterprise project management tools