Job Description

Posted Tuesday, July 21, 2026 at 4:00 AM

Build your Career at Cooper Equipment Rentals

We are looking for customer-oriented, motivated individuals to join our skilled team.

Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.

Why Work with Us? Perks!

- Excellent benefit package with premiums paid by the company
- Uniform, safety boots/shoes, safety gear provided
- RRSP Match
- Safety-minded organization
- Stable, year-round employment
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility

WhatYou’llBe Doing

Duties and Responsibilities:

- Answer customer and sales team inquiries, providing rentalsolutions and processing contracts with accuracy and professionalism.
- Coordinate equipment deliveries and pickups by dispatching drivers and communicating timelines clearly.
- Collaborate with the Service Department to address equipment repairs, maintenance scheduling, and fleet availability.
- Maintainaccurateinventory records; reconcile and communicate updates daily to ensure strong inventory control.
- Manage rentaldocumentation including cycle billing, contract filing, open-order reports, and equipment exchanges.Use Systematic RentalManagement system accurately and effectively.
- Communicate and coordinate effectively with teammates in the shop and yardtounderstand equipment availability / toensure equipment is rentalready.
- Work with internalteams to address and resolve customer issues,maintaininga high levelof service and satisfaction.
- Follow standard operating procedures to ensure consistency, compliance, and efficiency in branch processes.
- Contribute to a safe and positive work environment by following company safety policies and promoting The Cooper Difference .

What You’ll Bring to the Team





Qualifications and Requirements:

- Minimum of 2-3 years of experience in the construction industry, customer service, or a related field isrequired. Experience in the equipment rentalindustry is a definite asset.
- High school diploma or equivalent isrequired; post-secondary education in business, administration, orlogisticsis an asset.
- Knowledge of construction equipment and rentalfleet operations is an asset.
- Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.
- Excellent communication skills (verbal and written); able to interact professionally with customers, drivers, service technicians, and sales staff.
- Customer-focused mindset with strong relationship-building skills.
- Proficiencywith Microsoft Office (Word, Excel, Outlook);PowerBIor other reporting tools are an asset.
- Comfortable learning and working with rentalmanagement systems (Systematics or similar software preferred).
- Strong problem-solving abilities and attention to detail; able toidentifyissues and proactively recommend solutions.
- Ability to work independently as well as collaboratively in a team environment.
- Demonstrated flexibility and adaptability when priorities shift or urgent customer needs arise.
- Commitment to workplace safety and adherence to all company safety standards.
- High levelof accountability, professionalism, and pride in your work.

We passionately believe that our inclusive and diverse team is key to the success of our business. We are dedicated to building an environment where everyone has an equitable opportunity to thrive, and where diversity, equity and inclusion is celebrated and embraced. We strive to hire diverse talent and to ensure that everyone feels safe, respected, and valued during the hiring process and throughout their journey with us. To continue the conversation, or if you require accommodations, reach out to our team at .

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📌 Rental Coordinator (Ottawa)
🏢 Cooper Equipment Rentals
📍 Ottawa