Join TELUS Digital as a Senior Manager of Client Strategy in Vancouver, BC, focusing on delivering cutting-edge strategies that enhance customer journeys and contact center efficiencies.

In this pivotal role at TELUS Digital, the Senior Manager will oversee high-stakes client strategies and commercial propositions. The candidate will utilize their significant experience in digital product management and consulting to craft narratives that resonate with C-level executives. You’ll drive engagement initiatives that capitalize on AI-driven insights and user research.

Key Responsibilities:



• Curate and present compelling client investment narratives • Shape pipeline opportunities with tailored messaging • Conduct impactful strategic workshops for stakeholders • Relate user pain points to tailored digital solutions • Collaborate with teams for enhanced proposal effectiveness

Requirements: • 7+ years in digital strategy or technology environments • Proven success in contact center customer experience • Strong ability to communicate effectively with senior leaders • Knowledge of user-centered design and research methodologies • Experience with AI tools and fostering technological curiosity

Elevate TELUS Digital’s client strategies by leveraging insights and effective engagements in this critical managerial role. #J-18808-Ljbffr

📌 TELUS Digital Senior Manager of Client Strategy (Vancouver)
🏢 TELUS Digital
📍 Vancouver