We have an exciting opportunity for a highly motivated Business Analyst to join the Assessment & Building Business Centre within the Community, Growth & Identity Division on a 24‑month term. This position reports to the Assessment & Building Manager and provides business analysis, documentation, testing, user support, and change enablement for departmental applications, digital services, process improvements, and related initiatives. The role involves Building, Planning & Development, Engineering and Business licensing, with a key focus on strengthening the connections in the land development workflows.

Key Responsibilities

- Support the electronic permitting experience for Building & Assessment, and Planning & Development by assisting with troubleshooting, testing, documentation, training, and user support.
- Work with staff to identify workflow challenges, system enhancement opportunities, and process improvements that strengthen service delivery and operational efficiency.
- Gather, analyze, document, and validate business requirements for business centre applications, digital services, and process changes.
- Support the testing, implementation, and adoption of system changes, enhancements, and new business processes.
- Provide operational support for business centre applications, including issue investigation, user inquiries, and coordination of resolutions.
- Develop and maintain procedures, training materials, job aids,



and other resources to support consistent and effective system use.
- Support data integrity, accurate recordkeeping, reporting, and continuous improvement within business centre processes.

What You Bring

- 3 or more years of related work experience representing continuous learning and career progression.
- Municipal experience is considered an asset.
- Proficiency in MS Office Suite, especially MS Project or similar tools.
- Experience with workflow mapping, software and program design, development, mapping, and implementation of efficient processes.
- Strong analytical skills for requirements and problem solving; ability to propose innovative, workable solutions.
- Excellent verbal and written communication skills.
- Strong multitasking, priority setting, and customer‑service focus.

Equity, Diversity and Inclusion (EDI)

Equity, diversity and inclusion (EDI) is essential to achieving the Town of Okotoks’ strategic plan. We encourage applications from women, Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. The Town of Okotoks aims to build independence, dignity, integration and equality of opportunity into all aspects of the Town’s work culture.

Prospect Highlight

- Closing Date: August 3, 2026
- Position Type: Term position
- Compensation: $44.24 - $51.30 hourly
- Work Location: Hybrid (On‑site/Remote)

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📌 Business Analyst (Okotoks)
🏢 Town of Okotoks
📍 Okotoks