Elevate your career with Enterprise Mobility as a Senior Customer Service Representative in Terrace, BC. Deliver exceptional face-to-face assistance and support rental needs at our busy location.
This full time role focuses on exceeding customer expectations while assisting both internal and external clients. You'll receive extensive training, develop administrative skills, and gain hands-on experience in a thriving branch environment. Responsibilities include managing calls, providing directions, and meeting customer needs efficiently.
Key Responsibilities:
• Answer incoming calls for reservations and inquiries
• Provide face-to-face service to customers
• Process returns and manage vehicle check-ins
• Assist with customer questions and direct them as needed
• Market services and potential upgrades to customers
Requirements:
• High school diploma or above required
• Minimum 1 year of customer service experience
• Valid British Columbia driver’s license required
• Authorized to work in Canada
• Must be at least 18 years old
Become an integral part of the Enterprise team while enhancing your customer service and administrative expertise.
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📌 Senior Customer Service Representative - Terrace, BC
🏢 Enterprise
📍 Terrace
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