ResponsibilitiesAct as Sr Technical Product Manager for specific value chain roadmap initiatives, defining vision, scope, and prioritiesProvide business & technical leadership and consulting on infrastructure and service management solutionsLead roadmap execution: streamline processes, optimize workflows, and maximize ServiceNow and adjacent systems and align to desired business outcomesBuild strong, trusted relationships with stakeholders across TELUS Business SolutionsGuide business case development and provide input on roadmap prioritiesMentor and collaborate with team members, supporting their growth and successDeliver clear and regular status updates,
highlighting risks and mitigation plansRequirementsProven experience leading complex transformation projects with a track record of high-quality deliveryDeep knowledge of ServiceNow and/or Netcracker (current capabilities, roadmap, and industry trends)Strong technical expertise in at least one domain: operating systems, cloud applications, databases, or networksExcellent planning, analysis, and problem-solving skillsFinancial acumen: ability to build business cases that balance advantages, costs, and ROIFamiliarity with Agile (SAFe), Waterfall, DevOps, and tools such as JIRA, ServiceNow, Kanban, and ScrumStrong collaboration skills #J-18808-Ljbffr