Black Duck, the 2025 leader in Gartner's Magic Quadrant for Application Security, is seeking an experienced Principal Technical Account Manager (TAM) to lead strategic collaboration with our most key customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.The TeamThe Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.What You'll DoPrioritize, Escalate, and Resolve technical product IssuesProvide Industry Specific Compliance / Regulatory GuidanceRole-specific training for developers, testers, product teams, and security administratorsDrive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflowsEnsure value realization by optimizing technology usage, managing complexity, and promoting best practicesAct as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategyAdvocate for customers internally, orchestrating resources and prioritizing needs to drive outcomesIncrease customer efficiency by proactively resolving challenges and enabling faster time-to-valueFoster community and knowledge-sharing across customer teams and internal stakeholdersYou'll HaveStrong knowledge of application security, vulnerabilities,



and open-source licensingHands-on experience with CI/CD and DevOps toolsSoftware development experience in languages like C/C++, Java, or C#Proven ability to influence and guide customers through technical transformationExcellent communication, relationship-building, and project management skillsAt least 12 years in a customer-facing technical roleAbility to travel up to 25% as neededBachelor's degree in Computer Science, Engineering, or a related STEM fieldPreferred QualificationsSuccessful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOpsSecurity certifications (e.G., CEH, CISSP, CSSLP)Experience with enterprise-scale web development and microservicesMBA or Master's degree in a technical or management fieldThe base salary range across Canada for this role is between $119,700-$179,600. In addition, this role may be eligible for a bonus. Black Duck offers a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education.Pay Range: $119,700 CAD - $179,600 CADBlack Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law. #J-18808-Ljbffr

📌 Principal Technical Account Manager (Toronto)
🏢 Black Duck
📍 Toronto