Air Product Specialist

Flight Centre Travel Group (FCTG) is a global travel retailer headquartered in Brisbane, Australia, operating in 23 countries. We offer dynamic opportunities across travel services, and we are looking for an Air Product Specialist to strengthen our flight product offerings.

About The Prospect

Join a high-impact product team where your expertise in air travel sourcing, pricing, and supplier partnerships will directly influence our competitive edge. As an Air Product Specialist, you will shape market-leading flight offers across multiple channels, collaborate with global and regional teams, and empower consultants with tools and knowledge to succeed.

Key Responsibilities

- Source and identify best-in-market air deals to ensure strong product availability across core, campaign, and tactical ranges
- Partner with Supply/Procurement teams to secure competitive, exclusive offers aligned with strategy
- Negotiate supplier deals that support campaign and promotional calendars
- Build and maintain strong supplier and internal stakeholder relationships
- Manage the full lifecycle of product offers from sourcing through execution and retirement
- Curate and maintain a library of “hot offers” tailored to market needs
- Ensure product content is accurate, compelling, and optimized across all platforms
- Adapt global offers for regional relevance while maintaining brand consistency
- Monitor product performance and provide optimization recommendations
- Analyze sales data, conversion, margins, and campaign effectiveness
- Conduct competitive analysis to maintain market relevance and advantage
- Deliver reporting and insights to inform product strategy and decisions
- Collaborate with Learning & Development teams to support training and enablement initiatives
- Develop product guides, tools, and training to enhance consultant capability
- Coordinate supplier training sessions and webinars




- Partner with Revenue Management & Pricing teams for optimal pricing strategies
- Work with offshore teams to ensure accurate and efficient deal loading
- Support new product launches and supplier onboarding initiatives
- Maintain accuracy and integrity of product data across systems
- Act as liaison between category teams and country packaging specialists
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Experience & Qualifications

- 5+ years of travel industry experience with strong category product focus
- 2+ years in a product role involving sourcing and deal creation
- Strong experience negotiating with suppliers and managing partnerships
- Proven ability to analyze data and translate insights into action
- Experience working cross-functionally with global and remote teams
- Strong understanding of flight products, pricing structures, and fare rules
- Advanced GDS proficiency (Sabre/Amadeus)
- Knowledge of airline ticketing rules and regulations
- Experience developing or supporting training and enablement initiatives preferred
- Exceptional organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Strong commercial and business acumen
- Excellent communication and collaboration skills

Work Perks

- Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
- Reward & Recognition: Celebrate successes at regular Buzz Nights and the annual Global Gathering.
- Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.




- Love for travel: We were founded by people who wanted to travel and want others to do the same.
- Personal connections: We are a big business founded on personal relationships.
- Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day, Employee Resource Groups, DEI education initiatives, and equitable practices.
- A career, not a job: We offer genuine opportunities for people to grow and evolve.
- We back our people all the way: We are strongly committed to supporting every employee in their professional and personal development.
- Giving Back: Committed to making a difference through our Corporate Social Responsibility program, supporting nominated charities, office environmental program, LEED® Gold‑certified office spaces, and paid volunteer day per calendar year.

Benefits

- Generous paid time off policy
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Group benefits including extended health care, dental and vision, gender affirming care, fertility care
- Insurance including life, AD&D;, critical illness, long term disability
- Employee Assistance Program
- RRSP/RPP with matching
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses

Location – Toronto, Canada

Annual Salary: $72,000 (dependent on experience, location, and job requirements).

We welcome applications from candidates with diverse experiences. Only selected candidates will be contacted.

We are committed to equal employment opportunity and providing a barrier‑free recruitment process. Accommodation requests are welcome.

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📌 Flight Centre - Air Product Specialist - Toronto, ON
🏢 Flight Centre
📍 Toronto