LensCrafters is a part of EssilorLuxottica, a global leader in vision care. We pair state‑of‑the‑art technology with a personal approach to eye care, aiming to provide exceptional customer experiences.
Responsibilities
- Welcome all customers and set expectations
- Custom fit glasses and precisely place prescription in lenses
- Act as a leader in optical acumen
- Take and record measurements, accurately adjust and fit eyewear with attention to detail
- Assist the team with complex product needs and prescriptions
- Use technology accurately under time pressure with exceptional product knowledge
- Proactively investigate root causes of issues and drive solutions to exceed customer expectations
- Multi‑task, prioritize, and manage competing priorities
- Strive to achieve exceptional results on brand KPIs and competencies
- Maintain store appearance, cleanliness, and organization
- Inform management of safety opportunities and demonstrate safe work practices
- Be resourceful, self‑motivated, and committed to continual learning, improvement and results
- Adhere to company policies, including discounts, promotions, and inventory management
Basic Qualifications
- High school graduate or equivalent
- State licensure
- Optical dispensing experience
- Strong customer service skills: communicator, listener, and team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills and ability to use and carry an iPad/tablet
- Familiarity with POS, computers, and calculators
- Embrace new technology and change
Preferred Qualifications
- Previous customer service and retail experience
Pay Range
US$27.49 – $38.31 per hour
Advantages
Health care, retirement savings, paid time off/vacation, and employee discounts are part of the total rewards package. Competitive bonus and/or commission may also be offered.
Equal Opportunity Employment
EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to a wide range of protected characteristics.
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📌 LensCrafters - Licensed Optician (Toronto)
🏢 LensCrafters
📍 Toronto
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