Elevate customer satisfaction as a Hail Consultant at Birchwood Collision Centre. This full time role supports clients through hail repair inquiries, ensuring seamless communication and service experience.
Birchwood Collision is searching for a Hail Consultant to provide exceptional service during the customer's interaction. Your role involves managing customer inquiries, completing paperwork for hail repair orders, and following up to ensure satisfaction. A talent for building rapport and clear communication on repairs and costs is essential in this collaborative working environment.
Key Responsibilities:
• Manage phone inquiries and customer walk-ins
• Communicate repair details and associated costs
• Complete related paperwork for hail repair orders




• Follow up with customers for satisfaction assurance
• Thrive in collaboration and teamwork throughout processes
Requirements:
• Post-secondary education in Business or related field preferred
• Proven commitment to customer satisfaction
• High attention to detail and organizational skills
• Comfortable with technology and Microsoft applications
• Valid driver’s license and clean driver abstract
Support customers effectively through hail repair processes as a part of Birchwood's dynamic team.
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📌 Hail Consultant at Birchwood Collision (Winnipeg)
🏢 Birchwood Automotive Group
📍 Winnipeg