Regional Director, Clinical Operations - Toronto & Ottawa | Pollin Fertility Full-Time | Executive Leadership Role

Starting Salary: $150,000+

Reports to:

Medical Director & Vice President, Operations

Lead the Future of Fertility Care Pollin Fertility is growing—and we're looking for an exceptional healthcare leader to grow with us.

This is an opportunity to lead operations across our Toronto and Ottawa clinics while helping shape the future of one of Ontario's fastest-growing fertility organizations.

As Regional Director, Clinical Operations, you'll be responsible for the operational performance, patient experience, people leadership, quality, and strategic growth of our clinics. You'll work alongside physicians, laboratory leaders, and executive leadership to build an organization that delivers exceptional patient care while continually improving how healthcare is delivered.

This isn't a maintenance role. It's an opportunity to build, influence, and leave a lasting impact.

If you're an experienced healthcare operations leader who enjoys developing teams, improving systems, and driving organizational growth, we'd love to meet you.

About Pollin Fertility Pollin Fertility is redefining reproductive healthcare through compassionate care, clinical excellence, and innovation.

Operating across Toronto and Ottawa, we're building a modern fertility organization that combines exceptional patient experiences with technology-enabled care and operational excellence. As we continue expanding our services and footprint, we're looking for leaders who want to help shape what's next.

What You'll Lead As Regional Director, Clinical Operations, you'll oversee all operational aspects of our Toronto and Ottawa clinics while partnering closely with physicians, nursing leadership, embryology, finance, and executive leadership.

You’ll lead through experienced managers and clinical leaders—not by solving every problem yourself, but by building high-performing teams that consistently deliver outstanding patient care.

Your areas of responsibility will include: Multi-Site Operations

Lead day-to-day operations across multiple clinic locations.

Ensure consistent standards for quality, patient experience, staffing, and operational excellence.

Support future clinic expansion, new service lines, and organizational growth.





Develop systems and communication processes that keep teams aligned across locations.

Clinical Operations Partner with physicians, nursing leaders, and laboratory teams to ensure productive delivery of:

IVF

IUI

Egg Freezing

Cycle Monitoring

Third-Party Reproduction

Emerging fertility programs

You’ll continuously evaluate operations, identify opportunities for improvement, and ensure every program is appropriately staffed and resourced.

Leadership & Culture Recruit, coach, and develop clinic leaders while fostering a culture of accountability, collaboration, compassion, and continuous improvement.

You’ll oversee:

Leadership development

Performance management

Succession planning

Employee engagement

Organizational culture

Quality, Compliance & Patient Safety Lead quality improvement initiatives while ensuring compliance with:

Accreditation requirements

Infection Prevention & Control standards

Privacy legislation

Regulatory requirements

Clinical documentation standards

Audit readiness

Financial & Operational Performance Partner with executive leadership and Finance to:

Develop and manage operational budgets

Optimize staffing and resource allocation

Monitor key operational metrics

Improve efficiency while maintaining exceptional patient care

Support long-term organizational growth

Strategic Leadership Help shape Pollin's future by leading:

Operational improvement initiatives

Technology implementation

Workflow redesign

Capacity planning

New clinic launches

Cross-functional projects

What Makes You Successful We're looking for a healthcare leader who combines operational excellence with emotional intelligence.

You likely bring:

8+ years of progressive healthcare operations leadership experience.

3+ years leading managers or senior clinical leaders.

Experience overseeing multidisciplinary healthcare teams.

Strong operational, financial, and strategic planning skills.

Experience managing quality improvement, accreditation, audits, and regulatory compliance.





Demonstrated success leading organizational change.

Excellent communication and relationship-building abilities.

Strong analytical and decision‑making skills.

A collaborative leadership style that develops people and empowers teams.

Required

Registered Nurse (RN) or another regulated healthcare skilled in good standing with the applicable Ontario regulatory college.

Strongly Preferred Experience in one or more of the following:

Fertility or Reproductive Medicine

Women's Health

Ambulatory Care

Surgical Centres

Specialty Clinics

Hospital Operations

Multi‑site Healthcare Leadership

Experience leading organizational growth, expansion projects, or multiple clinic locations is highly desirable.

Why Join Pollin? We're entering one of the most exciting periods in our organization's history.

This role offers the opportunity to:

Shape the operational future of a rapidly growing healthcare organization.

Partner directly with executive leadership and physicians.

Build and mentor exceptional healthcare leaders.

Influence organizational strategy.

Lead meaningful change that improves patient care.

Help define what contemporary fertility care looks like in Ontario.

You’ll have the autonomy to make decisions, the support of an engaged executive team, and the opportunity to build something meaningful.

Compensation & Benefits

Competitive executive compensation starting at

$150,000+

Comprehensive health and dental benefits

Vision care

Life insurance

Paid vacation and personal time

Leadership development opportunities

Executive-level visibility and career growth

Working Conditions

Full-time, permanent position

Regular on-site presence across Toronto and Ottawa

Travel between clinic locations required

Healthcare environment operating seven days per week

Occasional evenings and weekends as operational needs require

If you're looking for a senior leadership opportunity where your experience, ideas, and leadership will directly shape the future of healthcare, we'd welcome a confidential conversation.

Pollin Fertility is an equal opportunity employer committed to fostering an inclusive and diverse workplace. Accommodations are available throughout the recruitment process upon request.

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📌 Regional Director, Clinical Operations (Toronto)
🏢 Pollin
📍 Toronto