Make an impact at Boomi as a Customer Success Manager based in Vancouver. In this hybrid role, focus on enhancing client retention and identifying opportunities for account growth.As part of the Boomi team, you will manage post-sales success across your account portfolio, ensuring customer needs are effectively communicated to the product and support teams. Your role will be pivotal in driving enhancements and identifying potential for expansion of our offerings. Collaboration with sales during the cycle is also key to assuring customer satisfaction.Key Responsibilities:Manage post-sales account success for clientsCommunicate customer needs to internal teamsIdentify growth opportunities associated with Boomi's productsWork alongside sales on Qualified Services discussionsDeliver solution scoping for Statements of WorkRequirements:5+ years in Customer Success, Consulting, or similarProficient understanding of Commercial ITStrong communication abilities for varied audiencesDemonstrable record in retention and account growthBonus for cloud integration experienceBring your skills in customer management and solutions to play a vital role at Boomi, where innovation meets success.#J-18808-Ljbffr

📌 Vancouver Hybrid Customer Success Manager
🏢 Boomi
📍 Vancouver