Enhance your career in AI application support with Marsh, a leader in risk management. This hybrid role focuses on monitoring, issue resolution, and proactive support for AI applications.As an Application Support Specialist at Marsh, you will be responsible for providing comprehensive support for production and business applications. Your role involves triaging support tickets, analyzing issues, and communicating with stakeholders. You'll work hands-on with various technologies like the MEAN stack, PostgreSQL, and monitoring tools such as Datadog.Key Responsibilities:Monitor application health and server logs for issuesTriage and clarify user support tickets efficientlyAnalyze incidents and implement technical solutionsPrepare reports and share findings with stakeholdersCommunicate updates on high-priority tickets and outagesRequirements:Degree in Computer Science or Information TechnologyMinimum 2 years in AI application supportExperience with MEAN stack, PostgreSQL, and APIsFamiliar with monitoring tools like Datadog and ServiceNowUnderstanding of AI model lifecycle and debuggingSupport AI applications effectively and develop your skills at Marsh.#J-18808-Ljbffr

📌 Ai Application Support Specialist At Marsh (Montreal)
🏢 Marsh
📍 Montreal