Elevate your career as a Senior Analyst, CRM Operations at Restaurant Brands International in Canada. Collaborate with cross-functional teams to enhance customer journeys and campaign effectiveness.
In this pivotal role, you will support the execution of personalized campaigns across email, push, and in-app messaging using Adobe Journey Optimizer. Your expertise will ensure that CRM campaigns are accurately targeted and visually aligned with brand standards. Within a collaborative office workplace, you will engage with the CRM, Martech, and Creative teams to optimize each customer experience.
Key Responsibilities:
• Review media and campaign calendars with the CRM team
• Build, QA, and deploy campaigns using Adobe Journey Optimizer




• Manage audience segmentation and personalization logic
• Create landing pages using Sanity CMS
• Troubleshoot campaign issues and enhance operational efficiency
Requirements:
• 2–3 years of CRM execution or digital marketing experience
• Proficiency with Adobe Journey Optimizer or similar tools
• Knowledge of HTML/CSS for email template edits
• Familiarity with CMS tools like Sanity
• Strong organizational skills and attention to detail
Shape customer engagement strategies as a Senior Analyst, ensuring impactful campaigns at RBI.
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📌 Senior Analyst for CRM Operations at RBI (Toronto)
🏢 Tim Hortons
📍 Toronto