Lead public sector partnerships with Samdesk as a Technical Account Manager. Focus on commercial health, program delivery, and adoption during critical public safety events.
Samdesk is on the hunt for a strategic Technical Account Manager based in Edmonton to oversee partnerships with provincial governments. This role is multi-faceted, combining account management, project coordination, and customer success to deliver vital services during emergencies. You'll handle relationships that span various agencies, ensuring seamless operations and impactful outcomes.
and expansion across government accounts • Oversee program delivery with tracking of milestones and risks • Conduct training sessions for large user groups • Serve as primary contact for stakeholders at all levels • Utilize data tools to monitor account health and outcomes
Requirements: • 5+ years in Customer Success or Account Management • Experience with provincial or federal government accounts • Proven success managing initiatives across departments • Solid technical acumen and communication skills • Located in Edmonton with onsite meeting flexibility
Drive impactful outcomes and strengthen public safety initiatives through your leadership at Samdesk. #J-18808-Ljbffr