Advance customer support through data analytics as a Lead Data Analytics qualified at Lyft. Collaborate with diverse teams to enhance business decisions with actionable insights that prioritize customer experience.As a key player in the Safety & Customer Care team, you'll leverage your analytical skills and technical expertise to design solutions that significantly improve support interactions. The ideal candidate will have a degree in a quantitative field and over two years of hands-on experience in data science or analytical roles, specifically in high-growth environments.



You’ll build meaningful relationships across functions to help Lyft’s customers feel valued.Key Responsibilities:- Partner with cross-functional teams to meet business objectives- Develop frameworks to drive decision-making processes- Define and measure metrics for support initiatives- Design A/B tests for product enhancements- Present findings to senior leadership based on KPI performanceRequirements:- Degree in statistics, economics, or related field- 2+ years of analytical or data science experience- Proficient in SQL and Python- Strong problem-solving and communication skills- Ability to independently define business requirementsIn this dynamic role, leverage your analytical expertise to transform customer support at Lyft.#J-18808-Ljbffr

📌 Data Analytics Lead At Lyft (Winnipeg)
🏢 Lyft
📍 Winnipeg