Become a vital Customer Support Advocate at ServiceTitan, where you help small business owners with innovative technology solutions. Use your problem-solving skills in a dynamic environment to support clients via phone, chat, and email.
ServiceTitan is seeking a Customer Support Advocate passionate about technology and customer service. In this role, you will become a product expert while helping small business owners thrive in the service industry. Leverage tools like Salesforce to resolve customer issues efficiently while maintaining a positive experience.
Key Responsibilities:
• Assist customers through phone, email, and chat interactions
• Develop creative solutions tailored to customer needs
• Prevent escalations and resolve issues quickly




• Provide high-quality technical solutions and support
Requirements:
• Bachelor’s degree or relevant technical support experience
• Strong problem-solving and critical thinking abilities
• Excellent communication skills, both written and verbal
• Ability to thrive in a fast-paced workplace
• Understanding of digital marketing concepts preferred
Bring your customer-centric mindset and technical proficiency to help elevate ServiceTitan’s impact in the service industry.
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📌 Customer Support Advocate at ServiceTitan (Toronto)
🏢 ServiceTitan
📍 Toronto