Elevate your hospitality career as a Guest Services Agent at Sonesta International Hotels. Experience delivering top-notch customer service and managing front desk operations in this agile role.
As a key player in the hotel's success, you'll handle guest check-ins, manage reservations, and promote Sonesta's brand standards. This role requires effective communication skills, organizational abilities, and a passion for hospitality. Your responsibilities will encompass cash handling, guest relations, and assisting with daily operations.
Key Responsibilities:
• Register guests and issue room keys
• Answer phones with courtesy and efficiency
• Process cash and credit transactions accurately
• Manage guest reservations and cancellations
• Promote teamwork through daily shift coordination
Requirements:
• High School diploma or equivalent required
• One year hotel or retail customer service experience
• Fluent in English; other languages a plus
• Computer skills, including Microsoft Office proficiency
• Valid driver’s license and ability to lift up to 50 pounds
Bring your passion for service and commitment to excellence to Sonesta Hotels.
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📌 Guest Services Agent at Sonesta Hotels (Toronto)
🏢 Sonesta International Hotels
📍 Toronto