Elevate patient engagement with Prenuvo as a Patient Experience Representative in Toronto. Deliver exceptional service and support across various communication channels to enhance every patient's journey.
This full-time role at Prenuvo requires a customer-focused individual dedicated to improving patient experiences. You will handle inquiries, educate patients, and assist with account management and scheduling appointments. Strong communication skills and the ability to thrive in a fast-paced, team-oriented setting are essential for success.
Key Responsibilities:
• Provide excellent customer service via phone, email, and chat
• Resolve patient inquiries and issues promptly
• Educate patients on services and policies




• Assist with account setup and management
• Escalate complex issues to relevant departments
Requirements:
• Experience in customer support or service is preferred
• Strong interpersonal and communication skills
• Ability to multitask effectively in a fast-paced setting
• Understanding of patient privacy and confidentiality
• Willingness to work flexible hours as needed
Help shape proactive healthcare by ensuring exceptional patient experiences at Prenuvo in Toronto.
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📌 Patient Experience Representative Toronto
🏢 Prenuvo
📍 Toronto