Elevate guest experiences as a Front Desk Agent at Kingsmill. Register guests, manage reservations, and provide excellent service throughout their stay.
The Front Desk Agent at Kingsmill plays a crucial role in ensuring a positive guest experience. You will greet visitors, manage check-ins, and handle payments with precision. Strong communication, human relation skills, and basic accounting proficiency will be essential for efficiently managing tasks and resolving guest issues.
Key Responsibilities:
• Greet and register guests at check-in
• Assign rooms and issue keys securely
• Make, confirm, or cancel reservations as needed
• Answer calls and relay messages promptly
• Handle Lost and Found items according to guidelines
Requirements:
• Robust interpersonal and communication skills
• Basic computer and accounting skills
• Ability to prioritize tasks effectively
• Flexible to adapt to procedural changes
• Capacity to lift up to 15 pounds
Showcase your guest service and organizational skills while supporting Kingsmill's commitment to excellence.
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