Join Maple as a Provider Operations Coordinator to enhance our healthcare platform. This hybrid role focuses on provider onboarding, support triage, and KPI monitoring.
As a Provider Operations Coordinator, you'll be instrumental in keeping the Provider Network Operations team running smoothly. In this full-time position, you will coordinate incoming inquiries, manage onboarding for recent providers, and help optimize performance metrics across the network. Your contributions will ensure a seamless communication flow, fostering collaboration across various teams.
Key Responsibilities:
• Triage the provider support inbox and Slack channel
• Coordinate new provider onboarding from start to finish
• Support quality feedback loops for targeted education




• Manage mass provider communications via HubSpot
• Monitor and present weekly KPIs to the provider team
Requirements:
• Undergraduate degree in a relevant field and 1-2 years in operations
• Excellent organizational skills for high-volume tasks
• Proactive communication and relationship management
• Strong written communication abilities
• Collaborative mindset with a service orientation
Leverage your skills in operations, communication, and organization to make a meaningful impact at Maple.
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📌 Provider Operations Coordinator at Maple (Toronto)
🏢 getmaple
📍 Toronto