Job Summary
We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for Patients, manage front desk operations, and provide exceptional customer service. This role requires robust administrative skills, proficiency in office software, and the ability to handle multiple tasks efficiently in a fast-paced workplace. Experience with medical or dental offices is a plus.
Duties
Greet Patients warmly, ensuring a positive first impression
Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools.
Perform data entry with accuracy, including filing, record keeping, and updating client information.
Handle incoming and outgoing correspondence, including emails and mail distribution.
Support administrative functions such as proofreading documents,
managing office supplies, and supporting team members with clerical tasks.
Provide excellent customer service by addressing inquiries promptly and professionally.
Ensure the front desk area remains tidy and welcoming
Should be a fast learner.
Experience
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Customer service experience required
Solid organizational skills with attention to detail
Excellent phone etiquette and communication skills
Ability to multitask efficiently in a busy environment and demonstrate professionalism at all times
Perform light duties in the lab.