Londonderry Dodge is looking for a Receptionist to join our family. As our receptionist, you are the face of the dealership, you're our customers first contact; both on the phone and in person. This role requires you to be qualified, presentable, and pleasant. We are looking for a mature, reliable, detail-oriented individual, with excellent communication skills, and capable of meeting a high level of customer service. Previous experience will be preferred, but it not required.
Responsibilities:
Respond promptly to customer inquiries via online chat and phone calls
Provide accurate information regarding products or services
Perform data entry tasks accurately and efficiently
Maintain a high level of professionalism and customer service at all times
Experience:
Proficient in English with excellent written communication skills
Ability to analyze customer needs and provide appropriate solutions
Familiarity with phone etiquette and customer service principles
Experience in sales or upselling techniques is advantageous
Robust data entry skills with attention to detail
Multilingual capabilities are beneficial but not required
Pay: $16.00-$20.00 per hour
Versatile language requirement:
French not required