Our team is looking for a Customer Service Representative to help serve a well-loved retail and hot food counter. This position requires individuals who are able to work with a diverse community of customers with respect and compassion. Successful candidates will have an enthusiastic outlook and willingness to learn about Hong Kong and Taiwanese cuisine and Cantonese language and culture.
Base pay is $18.25/hr, with an average of $3.00/hr in tips for a an average total of $21.25/hr.
Responsibilities:
Process customer payments on POS
Handle cash and card transactions
Retrieve hot food from dim sum steamer
Respond to customer questions regarding products
Maintain cleanliness and order in the store
Perform store opening/closing procedures
Requirements:
Must be able to lift up to 35 lbs.
Punctuality
Spoken English is required, Cantonese are and Mandarin are an asset
Ability to read Chinese is an asset
Prior experience in food service or retail is an asset