Duties:
Help doctor/technician in the treatment area if needed.
Greet and welcome clients and their pets to the veterinary clinic
Answer phone calls and schedule appointments
Collect and update patient information in the computer system
Assist with filling out forms and obtaining necessary signatures
Maintain cleanliness and organization of the reception area
Handle financial transactions, including processing payments and providing receipts
Communicate with veterinary staff to ensure smooth flow of appointments
Skills:
Excellent communication and customer service skills
Ability to multitask and prioritize tasks in a rapid-paced environment
Proficiency in using computer systems for data entry and appointment scheduling
Knowledge of basic veterinary terminology and procedures
Robust attention to detail and accuracy in record keeping
We are a privately owned practice.
The Veterinary Receptionist will play a crucial role in providing exceptional customer service to our clients while supporting the veterinary team. This position requires robust organizational skills, attention to detail, and the ability to work well under pressure.
Please note that experience working in a laboratory setting is not required for this position. However, if you have experience in laboratory procedures, it may be considered an additional asset.
If you are passionate about working with animals and providing outstanding customer service, we encourage you to apply for this rewarding opportunity.