Overview

We are seeking a energetic and personable Rental Agent to join our team. This role involves engaging with prospective tenants, managing rental inquiries, and facilitating the leasing process. The ideal candidate will possess excellent communication skills, a robust customer service orientation, and the ability to handle administrative tasks efficiently. Bilingual abilities and experience in sales or retail are highly valued to enhance client interactions and expand outreach. The Rental Agent plays a vital role in representing our property management company and ensuring a positive experience for all clients.

Duties
Greet prospective tenants and provide detailed information about available rental properties
Conduct property tours and answer questions regarding features, amenities, and leasing terms
Manage rental inquiries via phone, email, and in person with professional phone etiquette
Process applications, perform data entry, and maintain accurate records using Microsoft Word and Excel
Negotiate lease terms with applicants to reach mutually beneficial agreements
Assist with marketing efforts to promote available units through various channels
Coordinate maintenance requests and ensure properties are well-maintained for showings




Manage front desk responsibilities including scheduling appointments and handling administrative tasks
Follow up with potential tenants to convert inquiries into signed leases
Maintain organized files of tenant information, lease agreements, and correspondence

Qualifications
Previous experience in customer service, retail sales, or sales management is preferred
Solid communication skills, including negotiation and persuasive sales abilities
Multilingual or bilingual capabilities are a plus for serving diverse clientele
Proficiency in Microsoft Word, Excel, data entry, and basic marketing techniques
Excellent organizational skills with attention to detail and time management
Ability to handle outside sales activities and engage effectively with clients face-to-face
Experience in front desk operations or administrative roles is advantageous
Demonstrated professionalism with good phone etiquette and interpersonal skills
Ability to work independently while managing multiple priorities effectively

Pay: $60.00-$120.00 per hour

Benefits:
Casual dress
Employee assistance program
Flexible schedule
Work from home

Work Location: Hybrid remote in Toronto, ON (Toronto District)

📌 Rental Agent Toronto
🏢 Nima Nojavan-Kheiraddin
📍 Toronto