Oversee the service for our guests and ensure a quality dining and bar experience. Provide excellence in guest satisfaction with the highest food and beverage quality standards and service. Available on a full time basis for Breakfast, lunch or Dinner shifts. Maintain clean, sanitary bar and dining areas.
Duties and Responsibilities
Be dependable and prompt, arriving on time and ready to work in a clean uniform
Prepare and set up restaurant- and bar for service
Keep all tables cleared and cleaned throughout.
Receive and unpack the items as they arrive from food vendors. Ensure proper rotation of stock.
Greet each guest as they arrive .
Always build rapport with all guests , solving problems when able and reporting any complaints or issues immediately to management for resolution.
Learn about the hotel's guests through conversations
Pass on any sales leads daily that are obtained during discussions with guests to management.
Maintain a clean work area, store food and remove all trash.
Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
Maintains a friendly, cheerful and courteous manner always.
All other duties as assigned, requested or deemed necessary by management.
Qualifications and Requirements
Education/Experience:
Minimum of 2 year’s work experience in serving, bartending and/or food and hospitality industry is preferred.
Skills
Must be productive and knowledgeable to use POS system
Robust interpersonal and customer service skills are required
Strong oral communication skills are required
Must be energetic, possess good time management skills and eager to grow and develop as part of a team.
Knowledge of preparing cocktails and bar service is required.
Note: Will also be required to work in fast-paced environment