Join a well-established, multi-disciplinary sports injury clinic that has been serving the community for over 20 years! We are currently seeking a personable, detail-oriented, and highly organized Administrative Assistant/Chiropractic Assistant to be the face of our front desk team. Conveniently located just a 5-minute walk from Yonge-Sheppard subway station, our clinic offers a qualified and friendly work environment with a strong team dynamic.

About the Role:

This position involves a blend of administrative and front-desk duties in a clinical setting. You’ll be welcoming patients, managing daily office tasks, and supporting both the administrative and clinical teams to ensure a smooth and professional experience for all.

Key Responsibilities:
Greet patients and visitors in a warm, professional manner
Manage a multi-line phone system, handling calls and inquiries from patients and healthcare professionals
Schedule and confirm patient appointments using Universal Practice Management software
WSIB and MVA cases and billing
Process payments, create invoices, manage point-of-sale transactions, and reconcile daily balances
Submit insurance claims through online portals (TELUS, Blue Cross, Sun Life, Provider Connect, etc.)
Assist with intake procedures and patient medical histories




Coordinate orthotic paperwork, receive deliveries, and arrange pickup appointments
Maintain a clean, efficient, and welcoming office environment

Required Experience:
Previous experience in a physiotherapy, chiropractic, or rehabilitation clinic is mandatory
Proficient in using practice management software (Universal Software preferred)
Knowledge of MVA and WSIB procedures is an asset
Familiarity with extended health insurance billing through common provider portals

What We’re Looking For:
Excellent written and verbal communication skills
Strong computer literacy and ability to learn clinic systems quickly
Problem-solving mindset with solid attention to detail
Ability to multitask and work independently or as part of a team
Friendly, skilled, and compassionate demeanor
Strong organizational and time management skills

Work Schedule (~25 hours per week. Please only apply to this job if this schedule is suitable for you):
Monday: 4:30pm-8:00pm
Tuesday: 3:30pm-8:00pm
Wednesday: 4:30pm-8:00pm
Thursday: 4:30pm-8:00pm
Friday: 2:30pm-7:30pm
Saturday: 9:00am-2:00pm

Pay: $22.00-$25.00 per hour

Benefits:
On-site parking

Work Location: In person

📌 Front Desk Receptionist/chiropractic Assistant North York
🏢 Madison Clinic
📍 North York