About Us
Dr. Seema Steffens Dentistry is a reputable, patient-focused dental practice in Mississauga committed to delivering high-quality dental care in a warm and welcoming setting.
About the Role
We are seeking an experienced Dental Receptionist / Dental Office Administrator to join our team. As the first point of contact for our patients, you will play a critical role in ensuring a smooth and positive patient experience. We are looking for a dedicated team member who is committed to growing with our practice long term.
Responsibilities
Greet and welcome patients warmly
Manage appointment scheduling, rescheduling, and confirmations
Verify insurance coverage and process claims
Handle billing, payments, and patient financial inquiries
Maintain accurate patient records with confidentiality
Coordinate with the dental team to ensure seamless patient flow
Qualifications
Previous dental office experience in a Canadian setting preferred
Familiarity with the dental terminology and procedures,
the ODA Fee Guide and insurance billing is an asset
Experience with Open Dental an asset
Robust communication, organizational, and multitasking skills
We look forward to welcoming the right candidate to our team.
Pay: $19.00-$30.00 per hour
Application question(s):
Do you have experience explaining treatment and dental procedures to patients?
Do you have experience with Dental Insurance Plans, EOBs, EDI, COB?
Do you have experience booking patient appointments over the phone?
Do you have experience handling patient cancellations and rescheduling?
Experience:
Dental receptionist: 1 year (preferred)
Open Dental: 1 year (preferred)
Canadian Dental Office: 1 year (preferred)