Shape the future of customs operations at Maersk Canada as a Senior Leader, managing a dedicated team of over 40 specialists to enhance service delivery and efficiency.
In your role as Area Head of Customs Product & Operations, you will aim to stabilize and grow operations while maintaining a solid focus on customer relationships. You will manage P&L; and drive operational efficiency, ensuring compliance and promoting a culture of high performance within your teams.
Your extensive leadership experience in customs brokerage will be crucial in this position.
Key Responsibilities:
Lead P&L; management for Maersk Customs Canada
Champion service quality and compliance standards
Drive strategic growth in partnership with sales teams
Enhance customer satisfaction and retention efforts
Oversee team performance management and KPIs
Requirements:
BA in a relevant discipline preferred
Required Licensed Customs Broker status
10–15+ years in customs brokerage leadership roles
Experience in leading large teams
Robust knowledge of customs regulatory challenges
Transform the customs brokerage landscape at Maersk Canada with your leadership and expertise.
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