Become an impactful leader at ADP as the Director of Operational Excellence in Shared Services. This role encourages innovation and engagement in improving service delivery.You will report directly to the GM, spearheading shared services initiatives while maintaining alignment with strategic goals. This role is pivotal for optimizing client relationships and enhancing operational efficiencies with cross-functional collaboration. Your leadership will be critical for team development and performance.Key Responsibilities:Establish and nurture leadership in line with corporate goalsManage key relationships and handle escalated matters effectivelyDesign methodologies to achieve profit margins and quality goalsEnsure timely project delivery while maintaining high-quality standardsDevelop performance metrics in tandem with business directionRequirements:Minimum of 10 years in operations/shared servicesAt least 5 years leading teams and improving performanceRemote experience in service or implementation functions preferredStrong communicator adept at problem resolutionProven business acumen in operational managementLeverage your skills in operational excellence and team leadership to advance ADP's strategic objectives.#J-18808-Ljbffr

📌 Operational Excellence Director At Adp (Toronto)
🏢 Fairygodboss
📍 Toronto