The team is looking to fill a current role under Operational and Non-Financial Risk to support organizational change management for risk requirements. The Operational Risk Change Manager is responsible for managing and overseeing the organizational change management for changes from non-financial risk programs and initiatives.
Team Structure
This is a small team of 4-5 people. There is a high degree of collaboration with the supported business teams and some collaboration within the team, but the work is primarily independent.
Role Responsibilities
Lead and own all end to end change management activities for assigned initiatives, from initiation through close out, including the delivery of all required change and project artifact
Identify and assess change risks associated with strategic, regulatory, process, and technology changes
Ensure change initiatives comply with the bank's NFRM (non-financial risk management) framework, policies, and governance standards
Embed effective risk and control considerations into change design and delivery
Partner with business, technology, compliance, resilience, and risk teams to provide challenge and guidance across multiple initiatives in parallel
Support risk governance, approvals, and reporting for material change initiatives
Ensure projects meet the required deadlines while balancing competing priorities and stakeholder expectations
Demonstrate agility in understanding and navigating complex risk topics and evolving requirements to inform decision making and stakeholder engagement
Must Have Skills
6+ years of project management experience
4+ years of change management experience
Experience with risk management
Postsecondary degree
Excellent written and verbal communication skills, including presentation skills
Robust problem solving/analysis skills, with the ability to synthesize complex information into clear, actionable messaging
High degree of attention to detail
Ability to work effectively in a fast-paced environment with deadlines and shifting priorities
Nice to Have Skills
Project Manager Professional (PMP) Certification
Previous financial industry experience
Interviews
3 rounds with HM and team members, either over Teams or in person