Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.

Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Ready to make your mark?

About the role
We are looking for a Senior Administrative Assistant for our growing team! This position will be based out of our Toronto, Ontario or Montreal, Quebec office locations and will require the successful candidate to attend in office 2 days a week.

What you’ll do here:
Provide administrative support for the proper functioning of the department (inventories, equipment, purchases, maintenance, reservations, etc.).

Integrate and assist with new employees onboarding tasks including requesting systems access, ordering equipment, employees and treating all information as confidential.

Maintain the email distribution lists, schedule meetings and calendar invites and meeting rooms for staff including Senior Directors and Vice Presidents.

Manage the approval of meeting room requests via outlook.

Compose and answer routine correspondences including providing assistance and information to appropriate staff and contributors or routing questions to the appropriate staff.

Assist with sending communications and announcements to team members.

Assist as needed with additional aspects involving building maintenance, office equipment maintenance, I.T. contacts, telephone systems, annual membership payments, and assisting senior management and teams with coordinating staff meals and gift as required.





What you Bring to the table
At least 5 years of experience.

Intermediate to Advanced knowledge of the Microsoft Office suite (Outlook, Excel, Word, and PowerPoint)

Ability to multi-task and adapt to immediate needs and requests

Strong communications skills and time management

No work experience in Canada required, but you must have authorization to work in Canada.

What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and perks package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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📌 Senior Administrative Assistant (Ontario)
🏢 Intact Financial
📍 Ontario