Fitch Ratings is seeking a Salesforce Support Triage Specialist to elevate BRM effectiveness by expert intake and rapid issue categorization. You will be the front face of Salesforce Support, improving communication and resolution for a global BRM audience. The role focuses on triage, escalation to Jira, and proactive knowledge sharing. Join a agile team with strong collaboration, driving user outcomes and continuous improvement.
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📌 Associate Director, Salesforce Support Triage (Toronto)
🏢 Fitch Ratings
📍 Toronto
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