Drive growth and enhance member experiences as the Director of Member Growth Strategies at Healthcare & Municipal Employees' Credit Union in Hamilton, ON. Engage in hybrid leadership to transform services.

As the Director - Advice & Growth, you'll oversee the strategic direction for member engagement and service delivery at HMECU. This role is designed for a strategic leader with extensive experience in credit unions and a passion for community service. You will lead high-performing teams to foster relationships and build trust, ensuring sustainable growth.

Key Responsibilities:
• Lead strategies for growth in members and deposits
• Establish performance standards for advisors in various channels




• Advocate for a culture of proactive member engagement
• Track growth metrics to enhance team performance
• Implement service strategies to boost satisfaction

Requirements:
• 7+ years of leadership in financial services
• Bachelor's Degree in a related discipline
• Proven ability to achieve growth targets
• Expertise in retail banking practices
• Robust problem-solving and communication abilities

Enhance member interactions and lead strategic initiatives that align with HMECU’s values.
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📌 Director of Member Growth Strategies (Ontario)
🏢 HMECU
📍 Ontario