Transform employee experiences at Hydro One as a Business Analyst specializing in ServiceNow. Leverage your HRSD expertise in a hybrid work workplace to drive impactful HR technology solutions.In this pivotal role, you will enhance Hydro One's HR Service Delivery platform. Your solid background in business analysis and ServiceNow HRSD, combined with Agile certifications, will enable you to effectively translate business needs into tailored technology solutions. Collaborate closely with HR stakeholders and IT teams to guide the strategic direction of HR services.Key Responsibilities:
Implement and manage various HRSD components
Drive workshops and gather requirements from stakeholders
Document and prioritize business requirements effectively




Configure ServiceNow applications to achieve desired outcomes
Identify and resolve integration-related technical issuesRequirements:
Proven experience in product management and business analysis
Robust expertise in ServiceNow HRIS
Excellent verbal and written communication skills
Agile certification required (e.G., PSM, CSM)
Project management and analytical skills essentialBring your HR technology skills and strategic insights to Hydro One and shape the future of HR services.#J-18808-Ljbffr

📌 Servicenow Business Analyst At Hydro One Toronto
🏢 Hydroone
📍 Toronto