At the heart of Slalom’s Enterprise Capability is a bold ambition: to design and deliver intelligent, human-centered business applications that empower organizations to serve their customers with acceleration, agility, precision, and purpose.

We partner with leading platforms—Salesforce, ServiceNow, Adobe, Anaplan, Workday, Contentful, Boomi, Workato and more—to build scalable, end-to-end solutions that unify data, streamline operations, and unlock actionable insights. Our work powers everything from smarter CRM experiences and next-gen commerce sites to resilient case management systems and optimized workforce planning.

But we're not just technologists—we’re strategic enablers. Whether helping a client modernize their infrastructure, integrate mission-critical functions, or activate AI-powered innovation, we connect strategy to execution in ways that drive measurable impact.

Here, you’ll collaborate with curious, courageous people who believe in growth through experimentation, delivering value through partnerships, and building a future where technology works quietly in service of extraordinary outcomes.

Enterprise ServiceNow - SPM Architect
What You’ll Do
As an SPM Architect, you will serve as a subject matter expert and thought leader for ServiceNow Strategic Portfolio Management (SPM) engagements and pre‑sales activities. You will architect, propose, and lead solution delivery based on requirements provided by the Slalom team and clients. Your solutions will be holistic, scalable, and designed with repeatable patterns for maximum productivity. You will engage confidently with both business and technology stakeholders, demonstrating high business proficiency, professional maturity, and executive presence.

Lead ServiceNow SPM implementation workshops to deliver business process designs, technical requirements, user stories, and solution artifacts

Architect end‑to‑end SPM solutions including Demand Management, Project Portfolio Management (PPM), Agile Development, Resource Management, Strategic Planning, Scenario Planning, Investment Funding, and OKR/Goal Management

Develop comprehensive solution design documents and roadmaps from complex business and operational requirements

Partner with clients using a future‑focused mindset to understand enterprise portfolio, investment, and strategic planning goals, aligning ServiceNow capabilities to long‑term business outcomes

Lead and participate in design workshops, development, testing, deployment, and organizational change activities across enterprise and public sector accounts

Architect portfolio operating models, governance frameworks, demand intake processes, investment prioritization methodologies, and resource capacity planning solutions

Ensure quality delivery of SPM solutions leveraging ServiceNow best practices, platform standards,



and proven implementation patterns

Advise executive stakeholders on portfolio governance, strategic alignment, investment optimization, and enterprise planning maturity

Mentor teammates on SPM platform best practices including portfolio management, resource planning, financial tracking, Agile methodologies, and strategic planning capabilities

Respond to Requests for Information and Proposals (RFIs/RFPs) with authoritative SPM content, implementation approaches, and value propositions

Contribute to practice development through delivery accelerators, thought leadership, industry insights, and SPM‑focused client offerings

Collaborate across ServiceNow workflows including ITSM, ITOM, APM, Enterprise Architecture, and Financial Management to deliver integrated portfolio management solutions

What You’ll Bring

You are a seasoned portfolio and strategic planning practitioner who thrives in complex enterprise environments and has a track record of delivering transformational ServiceNow SPM implementations.

5+ years of hands‑on ServiceNow SPM design and delivery experience, with deep expertise across Demand Management, PPM, Resource Management, Strategic Planning, and Agile Development

Proven ability to deliver complex SPM implementations with multiple stakeholders — recommending and executing solutions that drive measurable business value and organizational alignment

Passion for leveraging ServiceNow SPM to transform how organizations plan, prioritize, fund, and execute strategic initiatives

Ability to communicate and build relationships at all levels of an organization — from PMO leaders and portfolio managers to C‑suite executives — translating complex portfolio concepts for both technical and non‑technical audiences

Strong consultative approach with the ability to assess portfolio management maturity, define roadmaps, manage client expectations, and deliver on tight schedules with high attention to detail

Experience leading solution design across portfolio governance, demand management, resource capacity planning, financial tracking, strategic planning, and Agile execution frameworks

Demonstrated ability to act as a trusted advisor and relationship manager to client stakeholders throughout engagement lifecycles

Experience facilitating executive workshops focused on investment prioritization, portfolio optimization, organizational planning, and strategic alignment





Strong understanding of enterprise portfolio management methodologies including PMI, Secure, Agile, Lean Portfolio Management, and strategic planning frameworks

Qualifications

Minimum 5 years of ServiceNow SPM design and development experience

At least 5 full‑lifecycle ServiceNow SPM implementations in the role of technical lead, solution architect, or enterprise architect

Required Certifications

Certified System Administrator (CSA)

In‑depth knowledge and hands‑on experience across SPM modules:

Demand Management

Resource Management

Strategic Planning and Scenario Planning

Investment Funding and Financial Management

Agile Development and Hybrid Project Delivery

Portfolio Governance and Prioritization Frameworks

Experience integrating ServiceNow SPM with ERP, HR, Financial, DevOps, and enterprise planning systems

Experience with Agile and hybrid delivery methodologies including SAFe and Lean Portfolio Management

Excellent verbal and written communication skills with strong executive presence

Experience leading executive stakeholder discussions, business case development, and strategic planning workshops

Bachelor’s degree or equivalent combination of education and professional experience preferred

Hybrid/In office
We are hybrid, but there are expectations that if your team leader or client requires you onsite you are able to meet those expectations/requirements.

Slalom Employee Perks

Culture & fun!

Lunch & learns

Health & wellness activities

Holiday parties

Employee community groups

Social clubs & activities

Vacation (20 days prorated based on start date & wellness/sick days)

Tangible perks

Competitive compensation package

$100 cell phone monthly reimbursement

Registered Retirement Program (RRSP) & Employer Matching

Tax‑Free Savings Account (TFSA)

Family planning/ Fertility Benefit

Maternity/Parental Leave Top‑Up

Medical & Dental Benefits

Life and AD&D; Insurance

Access to Supplementary Life and AD&D; Insurance

Access to the Employee Assistance Program (EAP) and Inkblot Therapy

And more! All benefits are subject to eligibility requirements

Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process. At Slalom, we leverage artificial intelligence (AI) to enhance the efficiency and scalability of our recruitment process. To learn more about how we leverage AI please read our TA AI Usage policy here.

Please note if you are hired at Slalom you will be required to complete a background check.

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📌 Enterprise ServiceNow - SPM Architect - Canada (Alberta)
🏢 Slalom
📍 Alberta