As the Senior Business Process Analyst - Warehousing & Logistics, you will support the evolution of the Warehousing & Logistics business needs through identifying and implementing technology and relevant business solutions. In this role, you will be responsible for providing department specific needs, coordinating departmental work for projects, providing input on whether proposed solutions meet business requirements, and coordinating the implementation of the new solution(s).

This role is global focused with a need for flexibility in work hours and is based out of our New Westminster office with hybrid remote work options. Candidates must be eligible to work in Canada.

Meet your future team
The Warehousing & Logistics Business Process team will work with internal and external cross‑functional groups to ideate, design, and deliver a variety of end‑to‑end business processes and systems solutions. We connect strategy to execution by leading a portfolio of initiatives that directly work to achieve the company’s vision and goals.

Responsibilities

Supporting the overall business readiness for projects & initiatives

Identifying gaps between current business process and expected design, and leading the evaluation of ways to address those gaps

Defining the business requirements for future projects and participating in analyzing and designing new business processes

Identifying operational changes between current and future processes for the Warehousing & Logistics department to drive enablement of change management and process adaptation

Creating, updating, and maintaining Warehousing & Logistics business process flows and training documentation for current and future processes

Assisting on developing additional business process documents, standard operating procedures and training material as required

Liaison between Operations and cross‑functional business teams

Acting as the Warehousing & Logistics point of contact for all other departments involved to drive a common business design and ensure data consistency





Ensuring best practices and process optimisation are built at the design stage for future enhancements focused on long‑term scale, not short‑term benefit

Working closely with the internal and external ERP functional team to ensure projects and initiatives stay on track

Conveying the end‑state consistently to stakeholders and notifying leadership of any challenges to the plan

Supporting and leading User Acceptance Testing by creating UAT test cases, as well as developing documentation for business approval sign‑off

Working closely with the Data & Analytics team to identify requirements and ensure data consistency

Future Projects

Acting as business lead in requirements gathering and ensuring successful implementation of WMS and/or transportation needs, if required

Managing incident and change request tickets, ensuring each ticket has accurate prioritisation and clear requirements, facilitating UAT, and creating documentation to support a smooth implementation

Standardising warehouse and logistics processes and determining future business processes for the long‑term strategic plan

Supporting the global Warehousing and Logistics teams to develop new processes and/or system requirements

Guiding cross‑functional teams in scaling to support company’s objectives

Qualifications

5+ years’ work experience within a Warehousing & Logistics focused role

Post‑secondary education in Business Administration, Supply Chain Management or other relevant fields and/or equivalent industry experience

Prior implementation experience

Experience in developing reports for analysis and decision making

Strong Project Management skills

Drive to learn and participate





Excellent collaborator while also able to work effectively with a team

Adaptable and forward‑thinking

Solid knowledge of ERP systems and order management processes

Ability to step in and take charge with minimum instruction

Prioritise and manage multiple tasks within tight deadlines

Advanced analytical skills with a robust aptitude for spreadsheets

Excellent written and verbal communication skills, and exceptional attention to detail

Proactive in identifying the root cause of issues and developing solutions

Highly flexible and adaptable when faced with ambiguity

Balance autonomy and collaboration

Inspire breakthrough thinking and continuous improvement

Commitment to seek the best solutions, even when not the easiest

Ability to travel internationally as required

Compensation
Salary range: CAD$94,000 - CAD$123,000

Benefits

Health & wellbeing – extended health, dental and vision coverage, including mental health support, fertility benefits, gender‑affirming care and a 24/7 Employee Assistance Program (EAP)

Financial wellbeing – RRSP matching, eligibility for Arc’teryx Annual Incentive Plan and access to Employee Stock Purchase Program (ESPP) where applicable

Time & flexibility – paid time off, wellness time and No Wasted Day program (dedicated paid days to get outside & explore)

Family support – parental leave top‑up and a nesting period for new parents

Growth, community & gear – professional development opportunities, Arc’teryx Academies, employee belonging councils and access to employee discounts and Pro Deals

Equal Prospect
Arc’teryx is committed to creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We strive to create an inclusive workplace that reflects the communities where we operate, and all applicants, employees and guests can expect equality of opportunity and fair treatment in alignment with our values.

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📌 Senior Business Process Analyst - Warehousing & Logistics (British Columbia)
🏢 Arc'teryx Equipment
📍 British Columbia