Lead operations at multiple sites as the Director of Operations with Dexterra Group. Focus on performance enhancement, client satisfaction, and operational excellence.

This role invites you to be a strategic leader across several accounts, ensuring financial performance and service quality. You will be responsible for meeting all contractual obligations while building enduring client partnerships. Drive accountability and continuous improvement as a core part of your responsibilities.

Key Responsibilities:
• Direct daily operations ensuring quality and efficiency
• Build relationships with client stakeholders and decision makers
• Monitor KPIs and SLAs to ensure compliance
• Manage financial performance, including cost controls
• Support Area Managers and operational teams with development

Requirements:
• 7+ years of operations leadership experience
• Proven experience in managing multi-site operations
• Robust financial acumen in budgeting and P&L; responsibilities
• Excellent relationship management skills
• Knowledge of service-level compliance and performance

Take the next step in your career with Dexterra Group and influence operational success.
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📌 Director of Multi-Site Operations (Quebec City)
🏢 Dexterra
📍 Quebec City