Product & Agricultural Technical Support Specialist
BH Job ID: 4284

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Company description
With over 30 years of combined experience in agriculture and IT development, MAXIMUS, an INGERSOLL RAND company, designs innovative solutions at the cutting edge of technology. Do you have a passion for innovation and excellence in shaping tomorrow's agriculture? Join us and be a part of a dynamic, creative and forward‑looking team!

Summary

Work with customers and end users to provide technical support and assistance with any software and hardware issues

Manage new user access and control customer access

Provide technical support to other Maximus technology specialists

Monitor monitoring reports to analyze and identify ongoing issues

All other related duties.

Conditions

Start date: as soon as possible

Salary: based on experience





Workplace: Saint‑Bruno‑de‑Montarville

Qualifications

Degree in Electronics or Telecommunication Technology

Two years of experience in a similar position

Bilingualism (French and English) in speaking and writing

In‑depth knowledge of hardware and software

Ability to quickly establish good working relationships with customers

Basic knowledge of electronics

Familiarity with the ZENDESK service ticket and complaint system

Strong sense of customer service

Ability to work well with people

Excellent organizational skills.

What we Offer
At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well‑being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of advantages includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

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📌 Product & Agricultural Technical Support Specialist (Manitoba)
🏢 Ingersoll Rand
📍 Manitoba