Mitsubishi HC Capital America is North America's largest provider of non-bank, non-captive commercial financing, continually growing to contribute to a prosperous and sustainable future, creating social value through maximizing asset potential.

Joining Mitsubishi HC Capital Canada means becoming an integral part of an experienced team offering flexible commercial financing solutions adapted to the needs of Canadian businesses.

We stand out thanks to a collaborative culture, accountability and the career development of our employees, open-mindedness, inclusiveness & diversity as well as positive leadership in our daily activities!

About
As part of the collections team, and reporting to the Collection, Manager your role as Team Leader, Collection will be to optimize operations by providing key support in training, personal development and participation in transversal projects. By ensuring effective portfolio management, you will actively contribute to strengthening the overall performance of the collections department, thereby promoting the sustainable growth of the company.

Responsibilities

Provide support and expertise to entry-level to mid-level employees within the collection team

Train new employees in the department and ensure their training/coaching needs and all other related tasks

Develop the team and optimize the department by participating and proposing various projects

Manage projects by sharing all optimization ideas allowing the improvement of procedures and processes in place in the department

Provide support to the collection manager

Manage the most complex offender files and recommend actions to be taken

Collaborate with different stakeholders such as trustees, lawyers, collection agencies, etc.





Collaborate with other departments, including the litigation and recovery management team

Search for missing customers

Any other related tasks that may fall under this position

The Profile We Are Looking For

At least 5 years of experience in commercial collection/recovery

Experience in employee management

Bilingualism (English and French) to be able to serve the team and customers in all provinces

You know the laws relating to leasing (an asset)

Coaching and mentoring skills with abilities to mobilize and inspire confidence

Proactive organizational skills

Good negotiation and problem-solving skills

Good knowledge of the MS Office suite (Word, Excel and Outlook)

Ability to speak a third language such as Punjabi or Hindi (an asset).

What We Have To Offer

Permanent full-time position

Hybrid and versatile work setting with the possibility of working in the offices of:

Burlington, ON

Vacation and floating days off as soon as you start with us

Personal spending account promoting physical, mental and financial wellness

Competitive compensation plan including a bonus program

Group retirement plan including an employer contribution

Complete group insurance program paid in part by the company.

Several opportunities for professional growth and access to an online training platform;

Wellness program focused on mental, physical, financial and social health;

Employee and family assistance program accessible at all times

Mitsubishi HC Capital Canada values diversity and is committed to accessibility.

Should you require accommodation due to disability, please notify the Human Resources Recruiter.

The use of the masculine is a default reference and includes all potential applicants.

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📌 Bilingual Commercial Collection, Supervisor (Ontario)
🏢 Mitsubishi HC Capital Canada
📍 Ontario