Drive IT service delivery and operational improvements at Connor, Clark & Lunn Financial Group in Toronto. This senior-level role demands robust communication skills and technical leadership.

As the Senior Service Delivery Executive, you will lead the development of a high-performing service team while ensuring alignment between IT services and business needs. Enhance service management practices and deliver continuous improvements based on stakeholder feedback and operational insights.

Key Responsibilities:
Implement best practices in service delivery
Manage major incident resolution and communication
Collaborate with IT and business stakeholders
Oversee vendor contracts and performance metrics
Analyze operational data for process improvements

Requirements:
Bachelor’s degree in a relevant field
10+ years in IT service management
At least 5 years of leadership experience
Robust knowledge of ITIL processes
Excellent communication and leadership skills

Be at the forefront of enhancing IT service quality and organizational effectiveness as a Senior IT Service Delivery Executive at Connor, Clark & Lunn Financial Group.
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📌 Senior It Service Delivery Executive Toronto
🏢 Connor, Clark & Lunn Financial Group (CC&L)
📍 Toronto