As a Customer Service Project Coordinator, you will be the first point of contact for customers, ensuring timely and accurate order fulfillment while maintaining our commitment to “Packaging Done Right.”

Key responsibilities
Manage customer inquiries and provide prompt, professional responses
Process and track orders from start to completion
Provide quotations and follow up within 24 hours
Keep customers informed on order status and delivery timelines
Coordinate with internal teams (Sales, Production, Estimating)
Support sales activities including product samples and project coordination
Maintain accurate records and ensure data integrity

Ideal Qualifications & Skill:

Mandatory Requirement: Candidates must possess relevant experience in a manufacturing setting, with a solid understanding of manufacturing processes, operations, and industry best practices.
Minimum 3 years of customer service or related experience




Strong organizational and multitasking skills
Excellent communication and customer service mindset
Computer literate and fully proficient in Microsoft Word, Excel and internet research engines; experience with CRM software and/or ERP system a definite asset.
Ability to thrive in a rapid-paced, team-oriented environment

Why Join AlphaPoly?

At AlphaPoly, we value teamwork, integrity, and delivering excellence to our customers. You’ll be part of a cooperative environment where your contributions directly impact customer satisfaction and business success.

We thank all applicants, however only those under consideration will be contacted. Accommodations for applicants with disabilities are available upon request.

📌 Customer Service Coordinator Brampton
🏢 AlphaPoly
📍 Brampton