Job Summary The role of Expert Product Management is to translate business requirements into formal product roadmaps. The Expert works closely with the Business and I&T stakeholders to operationalize these roadmaps for initial development and evolution of the product. The Expert supports the full lifecycle of the product and as such seeks regular customer feedback related to the product to understand and improve customer satisfaction. This person ensures the product and related enhancements meet business needs based on market trends. Summary Expert, Product Management Job Summary The role of Expert Product Management is to translate business requirements into formal product roadmaps. The Expert works closely with the Business and I&T stakeholders to operationalize these roadmaps for initial development and evolution of the product. The Expert supports the full lifecycle of the product and as such seeks regular customer feedback related to the product to understand and improve customer satisfaction. This person ensures the product and related enhancements meet business needs based on market trends. Product management is the discipline and business process governing a product from its inception to customer delivery and service in order to generate the largest possible value to CN business. A product is a deliverable that has a value and provides an experience to its users. It can be a combination of systems, solutions, materials, and services delivered.



This role provides leadership to activities such as portfolio management, strategy definition and product development. The position ensures that the product and these evolutions meet CN’s Regulatory and Cybersecurity requirements, have good market practices and modernization objectives. The incumbent also oversees the operationalization of this roadmap. Main Responsibilities Customer Partnering Evolving Product Roadmaps Requirements Experience Create a trusted relationship with customers and support leads, ensuring explicit communication channels Translate customer and Business needs into solutions through formal product roadmaps Collaborate with other departments to define and improve requirements for products and solutions Lead the evolution pipeline or the creation of new products demand. Work with the Business to capture, translate and enrich business requirements for current product enhancements and related services On major projects provide support to Business Analysts in defining requirements, Work with the Delivery Manager to ensure the clarity and accuracy of major project requirements Work with Architecture to allow them to design solutions aligned with the needs Work with Project Manager on establishing the support model RACI in collaboration with Service Offering Managers Review the pipeline with Service Offering Managers to take the operational reality into

📌 Expert, Product Management- En (Montréal-Est)
🏢 CN
📍 Montréal-Est