Why Work Here

Lead operations for a mission-driven organization making a meaningful community impact

Opportunity to shape strategy and scale programs

Collaborative leadership environment

Hybrid work environment

About the Opportunity
Organizational Leadership & Strategy

Partner with the CEO to develop and implement organizational strategy and annual operating plans

Provide leadership across departments to ensure alignment with mission, goals, and impact objectives

Lead cross‑functional collaboration and continuous improvement initiatives

Act as a strategic advisor to the CEO and Board on operational and financial matters

Support governance through reporting, policy development, and risk oversight

Finance & Administration

Responsible for an organization budget of $12 million

Oversee all financial operations, including budgeting, forecasting, reporting, and audits

Ensure strong internal controls, compliance with CRA and Ontario nonprofit regulations, and stewardship of funds

Monitor organizational financial health and provide insights for decision‑making

Lead financial planning for seasonal workforce scaling and program expansion

Supervise finance staff or external partners (e.g., auditors, accountants)

Operations & Facilities

Lead day‑to‑day operations to ensure efficiency, safety, and quality across all sites

Oversee facilities management, including maintenance, capital planning, and regulatory compliance

Support operational readiness for seasonal ramp‑up (staffing, logistics, infrastructure)

Implement systems and processes that improve productivity and service delivery

Manage vendor relationships and contracts

Oversee IT infrastructure, data systems, and cybersecurity practices

Ensure technology supports organizational needs, including program delivery and reporting





Lead digital transformation initiatives where appropriate

Ensure data integrity, privacy compliance, and effective reporting systems

Programs & Client Services

Provide executive oversight to program and client service delivery teams

Ensure programs are effective, equitable, and aligned with mission impact goals

Monitor program outcomes, KPIs, and continuous improvement efforts

Support development of recent programs or expansion opportunities

Risk Management, Compliance & Organizational Resilience

Lead the development, implementation, and continuous improvement of the organization’s enterprise risk management framework

Identify, assess, and mitigate operational, financial, strategic, reputational, and safety risks across all functions

Ensure compliance with applicable federal, provincial, and municipal regulations, as well as funder requirements and accreditation standards

Develop and maintain business continuity and emergency response plans, with particular attention to seasonal scaling of operations

Partner with program leaders to ensure appropriate risk controls are embedded in client services and program delivery

Monitor risk indicators and provide regular reporting to the CEO and Board

Foster a culture of risk awareness, accountability, and proactive issue identification across the organization

Manage insurance coverage and claims processes in coordination with external advisors

In collaboration with the Chief People Officer, lead, mentor,



and develop a diverse team of leaders and staff while supporting Human Resources initiatives related to workforce planning, including seasonal staffing requirements

Promote staff engagement, accountability, and performance excellence

About You

Bachelor’s degree in business administration, nonprofit management, or related field (Master’s preferred)

Experience in a charitable organization reliant on fund development and working

8–12 years of senior leadership experience, preferably in the nonprofit or public sector

Demonstrated experience overseeing finance, information technology, operations, risk management, and program delivery functions

Experience in organizations with seasonal workforce scaling or multi‑site operations is an asset

Experience supporting Board and Committee governance processes, including presentations, reporting, and executive‑level stakeholder engagement

Experience overseeing large‑scale seasonal operations, workforce mobilization, or high volume service delivery environments is strongly preferred

Strong financial acumen and operational management expertise

Demonstrated experience in enterprise risk management and compliance

Strategic thinker with the ability to translate vision into actionable plans

Excellent leadership, coaching, and team development skills

Strong understanding of nonprofit governance and the regulatory environment in Ontario

Effective communicator with strong stakeholder management skills

Problem‑solving and decision‑making under complexity and growth conditions

Demonstrated ability to lead within and complex and evolving environment, balancing strategic priorities and operational demands

Salary Range
$160,000 - $180,000 / year

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📌 Chief Operating Officer (Ontario)
🏢 Vaco by Highspring
📍 Ontario