PROFILE
Our Application Specialist position plays a critical role in providing industry-leading additive manufacturing services to our customers, leveraging the latest AM technologies (e.g., FDM, DLP, DMLS, SLS, SLA, PolyJet). We support industry leaders in aerospace, automotive, healthcare, and more. This position is primarily customer-driven (approximately 65% desk-based quoting, RFQ intake, and order coordination) with a hands‑on component (approximately 35% shop-based support) to help execute work, maintain quality, and support continuous improvement. The successful candidate is detail-oriented and self‑motivated, thrives in a fast-paced dynamic workplace, and communicates clearly with customers and internal stakeholders.

Role Focus: Primary accountability is to deliver accurate quotes and strong customer communication; secondary accountability is to support production execution and shop operations in a small, high-performing team. An Applications Specialist must grow their knowledge to be able to recommend TriMech’s full portfolio of services.

DUTIES AND RESPONSIBILITIES

Own RFQ intake and discovery: manage customer calls/emails, clarify requirements, and ensure complete information for accurate quoting for Canadian Additive Manufacturing Services

Prepare accurate, timely quotes for in-house additive manufacturing capabilities and outsourced manufacturing/post-processing services.

Use a needs-based approach to recommend the right technology, material, and post-processing path

Generate prototype and service quotes based on customer applications, drawings/models, tolerances, and performance requirements; provide thorough follow-up and expectation-setting

Partner with the Manager/Team Lead on pricing strategy, exceptions (e.g., volume pricing), approval thresholds, and key account/high-value quotes





Coordinate outsourced manufacturing and post-processing with external service providers, including sourcing, quote collection, lead times, supplier communication, and project-level coordination (scope, schedule, documentation, and quality expectations)

Contribute to AMS resources and continuous improvement: design guides, best practices, standard work/SOPs, quoting tools, and process recommendations

Production Support & Shop Operations (Secondary Focus)

Post-sale project and order management:

Maintain accurate order status and task updates in PM tools; coordinate daily priorities with Project Managers/Team Lead

Machine operation, support removal, part cleaning

Perform finishing and post-processing on customer & in-house projects; support removal, bonding, sanding, painting, hardware installation, advanced finishing processes

Part inspection & other QC tasks

Liaise with Customer Support team to coordinate order fulfillment and shipping

Warehouse and material management; liaise with manager/shop techs to ensure ample stock of consumables

Contribute to cleanliness of shop; general housekeeping, other duties as required

Assist with daily, weekly, monthly machine maintenance as needed

SKILLS AND REQUIREMENTS

Degree or diploma in: Mechanical Engineering, Mechanical Technologist, Mechanical or related fields

2-5 years of experience in estimating and/or a manufacturing role preferred (automotive and/or aerospace experience is an asset)





Estimating/quoting experience: interpreting customer requirements, communicating scope

Ability to interpret engineering drawings is essential; Knowledge of GD&T; is an asset

Proficient in one or more CAD applications; SolidWorks preferred

Manufacturing and/or Engineering experience an asset.

Familiarity with hosted CRM systems; NetSuite/Salesforce experience an asset

Familiarity with additive manufacturing technologies and workflows (e.g. FDM, DLP, DMLS, SLS, SLA); exposure to platforms such as Stratasys and/or Formlabs is an asset

Key soft skills include:

Excellent written and oral communication skills

Hands‑on approach, “roll up your sleeves” attitude

Professionalism is essential, understanding of outward presentation to clients a must

Ability to multi‑task and independently prioritize tasks is essential to success in this role

Strong analytical mindset: excellent trouble‑shooter and practical problem-solver; identifies process gaps and proposes improvements

Other Requirements:

Hold valid driver’s license; able to commute independently/have access to a vehicle

In‑Office work; expectation is in office daily

Ability to work safely in a production environment and follow all site safety policies and procedures

Occasional travel may be required; ability to travel to US a requirement

Able to lift 50 lbs

COMPENSATION

$65,000 - $70,000 per annum

TriMech is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity and sexual orientation), disability, age, national origin, or protected veteran status or any other protected status.

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📌 Application Specialist (Ontario)
🏢 TriMech Solutions
📍 Ontario